Shipping policy

SHIPPING POLICY

  1. Shipping to Spain

1.1. Free Delivery: All orders shipped to Spain include free delivery.

1.2. Estimated Delivery Time:

  • In-Stock Products: The estimated delivery time is between 1 and 2 business days.

  • Custom Jewelry: If the jewelry needs to be made, the delivery time will be between two and four weeks, depending on the complexity of the design.

1.3. Special Seasons and External Factors: During special periods like Christmas or in situations with external factors that may affect the courier service, deliveries may take longer than expected.

1.4. Additional Information: In certain cases, we will contact you to provide an estimated delivery time. Since each jewelry piece is handmade for you, the process may take longer.

1.5. Urgent Gifts: If you need a gift urgently, please contact us to ensure it arrives on time. You can call us at (+34) 977 23 08 75 or email us at info@joiersborras.com.

  1. Shipping Method

2.1. Insured Shipping: All deliveries are made via insured courier to ensure the security of your shipment.